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Return Policy and Warranty |
Grounds Maintenance Services llc. return policy
We at Grounds Maintenance Services llc.guarantee that you will be satisfied with all our products. If there should be any defects associated with the installation or delivery of our products we will replace that product at no charge to you. If our product still does not satisfy your need we will refund you the cost 100% with the return of the product. If the product was delivered or installed by Grounds Maintenance Services llc. we will pick up the product free of charge if it is not the product you had ordered. This process must be initiated within 48 hours of product installation or delivery. If product concern has not been brought to the attention of Grounds Maintenance Services llc. with 48 hours, all sales will be final.
Warranty
- Workmanship standards for above described construction are in accordance with the standards of the industry.
- Contractor warrants Contractor’s own workmanship against defects for the above described construction for a period of one (1) year from the date of occupancy or the date of completion, whichever comes first. Contractor shall NOT be liable for any defects that were not caused by Contractor’s workmanship.
- During said warranty period, Contractor agrees to make reasonable and necessary repairs or adjustments without cost to Owner by reason of defects in Contractor’s workmanship within sixty (60) days of receipt of written notice from the Owner, weather and labor conditions permitting.
- During said one (1) year warranty period, Contractor agrees, upon receipt of a written request from Owner, to make an inspection of the work performed to see if it meets the standard in the industry.
- Contractor shall not be liable for: (a) damage due to ordinary wear and tear or abuse; (b) defects that are a result of characteristics common to the material or product; (c) loss or injury caused in any way by natural elements; or (d) failure of Owner to properly care for the work, including under watering or over watering.
- Contractor’s warranty is exclusive of any manufacturer’s warranty for materials, equipment, fixtures and/or appliances.
- Where a separate contract exists between the Owner and any other contractor for any construction, Contractor does not assume responsibility for the work performed by or material supplied by that other contractor.
- This warranty is non-transferrable. Any obligation under it terminates if the property is sold or shall cease to be occupied by the Owner to whom it is originally issued.
- Any claim or request for service must be sent in writing to the Contractor’s office at: 1130 Davidson Road, Brookfield, WI 53045.
- If within one (1) year, any installation is proved to Contractor’s satisfaction to be defective, such installation shall be repaired or replaced at Contractor’s option. Contractor makes no other warranties, expressed or implied, and expressly excludes any implied warranty of merchantability or fitness for a particular purpose. Contractor’s warranty obligations shall be limited to repair or replacement and this shall be Owner’s exclusive remedy. Owner must provide written notice to Contractor of the defect within thirty (30) days of its discovery or Owner waives any claim for that defect. It is agreed that there is no warranty for: (a) any product not manufactured by Contractor; (b) any installation work not performed by Contractor; or (c) any damage to any installation work of Contractor’s caused by circumstances beyond Contractor’s control. With respect to equipment and parts not manufactured by Contractor, it is agreed that Owner’s sole remedy shall be against the manufacturer. This exclusive remedy shall not be deemed to have failed its essential purpose so long as the Contractor is willing and able to repair or replace the defective workmanship or issue a credit to Owner for the purchase price of the defective item within a reasonable time. This warranty is null and void if payment in full is not received on time. Warranty work performed by others will not be paid for by the Contractor unless specifically agreed to in writing in advance of such work.
- Any controversy or claim arising out of or relating to this warranty or any contract between Contractor and Owner, or any breach thereof, shall be settled in accordance with the Rules of the American Arbitration Association, by an Arbitrator selected by the president of the Milwaukee Bar Association, and judgment upon the award may be entered in any court having jurisdiction thereof.
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